Pound Hill Surgery

Appointments can be booked by phone or directly at reception desk at any time the surgery is open. 

Please note that the doctor will only see one patient per appointment and, if there are other members of the family with you, they will need to have separate appointments. 

Appointments & Enquiries: Tel: 01293 540 620.

Appointments are normally scheduled between the 08.30 - 11.30 in the morning and 14.00 - 17.30 in the afternoon, although appointments outside of these core times may be available.

Opening Hours:  Monday - Friday 08.00 - 18.30 

We run a computerised appointments system, and appointments are usually within two working days. Routine appointments are also available up to four weeks ahead. Our book on the day appointments open automatically at 8.00am each day that the surgery is open and are allocated on a first come, first served basis.

Requests for urgent appointments are dealt with by a telephone triage system. Please contact the surgery and a Nurse or Doctor will phone you to discuss the problem and arrange an appointment or advice as necessary. If possible, please try to phone before 10.00am. This system applies at both surgeries.

Important:  If you are not able to keep an appointment or no longer need the appointment you have booked, please telephone the surgery to cancel. Please give us as much notice as possible so that your appointment slot can be offered to another patient. 

If you arrive late for your appointment you may be asked to wait until the end of surgery to be seen. However, if you arrive 10 minutes or more late for your appointment, you will be asked to re-book. 

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