COPTHORNE SURGERY CLOSURE
Due to staff shortages, we will be closing the Copthorne Branch Surgery as of Monday the 29th of March. The Partners have not made this decision lightly but we feel that this is the best way that we continue to provide our core services to our patients. We have moved to a telephone appointment system for the most part and the GPs or other clinicians working will call you back to discuss your medical issues. We have video consultation capabilities if required and we will see any patients that need a physical examination.
For your safety, please do not come to Practice unless you have a booked appointment. Our phone lines are every busy so we ask patients to consider why they are calling and can their queries be answered in any other way. We have created a Frequently Asked Questions document that will answer many of your queries. Please click on the below link.
Frequently Asked Questions Covid19
Coronavirus / Covid 19 Removing Online Appointment Booking
As a precautionary measure we are removing all online bookings for the Practice – please call the Practice to make any appointment.
If you feel your query can be dealt with over the phone and does not need any physical examination or intervention, you can book a telephone appointment for a GP, if needed, to call you back that day.
Coronavirus / Covid 19 Update
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
FLU LIKE SYMPTOMS - PLEASE DO NOT COME TO PRACTICE
If you are experiencing any flu like symptoms - cold / cough / fever - please do not come to the Practice. Please call 111 for advice and if prompted to do so please call the Practice.
If you have been to Wuhan, China, in the last 14 days and develop ANY of these symptoms, please contact a healthcare professional.
- Runny Nose
- Sore Throat
- Difficulty Breathing
Please stay indoors and avoid contact with others where possible. Contact NHS 111 via their website which can be accessed at: https://111.nhs.uk/service/covid-19