Latest News

Seasonal Flu Vaccinations - book your appointment now

We have started our Saturday flu clinics for those patients 65 and over those under 65 and in the at risk groups.  The government announced that people between 50 and 65 will be eligible for flu vaccinations but this will not be until November so please contact us towards the end of October.

Help us find a vaccine for Covid-19

The NHS COVID-19 vaccine registry allows members of the public to register their interest and be contacted to participate in vaccine studies. You can sign up if you are 18 or over, and live in the UK. You are not signing up to take part in a specific health study when you use this service. You are letting researchers know you're happy for them to contact you if they think you might be suitable to take part in their studies. 

 The new system will enable researchers to quickly identify and match suitable and willing volunteers to appropriate vaccine trials. This will help us to carry out studies and find a vaccine faster.  Signing up is an individual choice and you can change your mind about participating at any time.

 More information about taking part in research and other opportunities to take part in COVID-19 research can be found at www.bepartofresearch.uk

Face Covering when attending the Practice

From today we are asking all patients to wear a face masks or face covering when they attend the Practice. Please see government recommendations in this link. We appreciate your support in helping us protect you, your community and our staff.  

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

Dr Williamson and Dr Procter are retiring!

After over 30 years with the Poundhill Medical Group Dr Williamson and Dr Procter will be retiring from the Practice on the 30th of June 2020.

We estimate they have seen nearly ½ million appointments together during their time with the Practice providing an amazing service to your community.  They will be sorely missed.

We would like to welcome Dr Deakin to the Partnership in July and Dr Grace Barden will be joining us as a salaried doctor in August.

Your Practice is Open

Both the Poundhill and Copthorne Surgeries will be open fully from Monday the 4th of May but we have changed how we are working to help protect our patients, our staff and our community.  We ask that you don’t come to either practice unless absolutely necessary or asked to do so by one of our team and have been putting in place lots of things to help with this.

GP and Physician Associate (PA) Appointments

All GP and PA appointments will be by telephone in the first instance and if the clinician you speak to is not able to help over the phone they can arrange for photos to be sent to us securely, a video consultation or a face to face appointment if required.

Nurse and Health Care Assistant (HCA) Appointments

When requested to do so by one of our team you will be given a face to face appointment with one of our Nurses or HCAs.  We are spacing out appointments times as much as possible to limit the number of people we have in the Surgeries at any given time.

Acute Illness / Triage Appointments

These clinics are running as normal between 08:00 and 12:00 each day and a clinician will call you back to discuss any acute illness issues.

Online Appointments – Telephone only

We have turned on the function to allow you to book telephone appointments with the GPs or Physician Associate online for that day from 8:00AM.  We will also have a handful of routine telephone appointments that will release over that week for you to book up a few days in advance.  Whilst these appointments have booked time slots, please be aware the clinician may call you earlier or later depending on how busy we are.

Medications

Please do not come to the surgery to request your repeat medication but use the online system to request directly, email us at pound_hill.reception@nhs.net , or call the pharmacy to request this.

We are sending all medications, where possible, direct to your chosen pharmacy electronically. 

Everything else

Most things we are able to deal with over the phone, by email or text.  If you are unsure if you need to come in for something, please call us first to check.

Essential and non-essential service

We continue to provide all essential service to our patients but have suspended some non-essential things like routine medication reviews, health checks and minor procedures.  This is to limit the number of people having to come into the surgery during the current pandemic.  We hope to have all services fully restored in the near future.

If you are unsure about any aspect of your care or the services we are providing and how to access them, please call our reception team who are here to help.

From the Partners and the whole team, Poundhill Medical Group

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