Patient Reference Group
Welcome from Peter Chatfield, Chair
I warmly welcome your interest in the Patient Representative Group (PRG) which is affiliated with the National Association for
We were established in 2005 to provide patients with an important link to the Pound Hill Medical Group (PHMG). We are all patients
of the PHMG and work collaboratively with the Practice, offering the patient’s perspective and acting as a “critical friend” to help improve the experience of patients attending the surgery.
Our views have always been sympathetically received by the Practice, and indeed many suggestions implemented (e.g. to discontinue premium
rate telephone numbers, and to offer appointments outside normal hours primarily for commuters) with our input.
Please let us have any positive messages you may have, or suggestions where you would like to see changes. We want, with your help, to
improve the experience of all of us using PHMG.
I would be glad to hear from anyone interested in joining the PRG. We are especially keen to recruit BME and younger members because of their
current under-representation in the PRG.
To find out what we do please click on this link
Terms of Reference Patient Reference Group
Please click on the link below to view our Terms of Conditions:
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
If you would like to contact us please use the following link and one of the PRG will get in touch
Contact Patient Reference Group
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.